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Frequently Asked Questions

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Shipping & Delivery

All packages go to a GLS parcel shop of your choice.

Free delivery on orders over DKK 500.00

Orders under DKK 500.00 are subject to a small shipping fee of DKK 35.00.

We expect to ship your package 1-2 days after receipt and GLS typically also takes 1-2 days to deliver.

Track My Order

As soon as your order has been processed, you will receive an email with a tracking number.

You can track your order at the following link: https://gls-group.com/DK/da/find-pakke

Return

You have 14 days to return the product from the date you received it. To return a product, it must be unused and the warranty seal must be intact.

If you wish to return one item/order, please write to us at the following email address: info@green-etiq.dk

Questions About Allergens

GreenEtiq is free from all common allergens, parabens and synthetic perfumes.

We have a slight natural scent in most of our products, which comes from mild essential oils, approved by our certification body Natrue Organic, as being of the mild type. Natrue Organic is picky about which essential oils they approve. Our scents are mild, natural with a hint of lovely SPA and wellness. Scent from essential oils must be claimed as perfume on the ingredient list.

There is a small amount of wheat germ in some products (Lifting & antiage cream, Lifting & AntiAge serum, Face Cleansing milk, Face Tonic, BodyLotion and Foot Cream), which is a major supplier of both natural B, E and K vitamins. We occasionally hear that some people with allergies can react to Wheat Germ, despite it being soothing in many other respects, including for Rosacea and sensitive skin.

Where does GreenEtiq produce?

GreenEtiq's products are produced at our farmer, located in the southern part of Europe, within the EU. Our farmer has over 30 years of experience with organic farming and has approx. 70% of all raw materials on his fields, groves and plantations, which are just outside the production. In this way, the raw materials do not lose their effect, as they must be in production no later than two hours after harvest. He has several certifications, as well as everything is grown with the aim of producing the finest high quality products.

Our farmer is a sole proprietor who has been carefully selected after a long search and various checks and tests.

Pregnancy

Since our products are free from various harmful chemicals and are made with at least 95% organic ingredients and are 100% vegan, we can safely recommend our products to pregnant women.

Our mild scents come from mild essential oils, approved by our certification body Natrue Organic as being of the mild type. Natrue Organic is picky about which essential oils they approve. Our scents are mild, natural with a hint of SPA/wellness. Scents from essential oils must be claimed as perfume on the ingredient list.

AWARD-WINNING SKINCARE

PURE & NATURAL INGREDIENTS

Organic Certified

Need Help?

FILL OUT THE FORM BELOW, OR CONTACT US DIRECTLY VIA EMAIL OR PHONE.

+45 42 77 71 54 / info@green-etiq.dk